1. Scope
These General Terms and Conditions govern the sale of HerCurve products through our online shop.
By placing an order, the customer agrees to these GTC.
2. Products
We strive to describe our products as accurately as possible.
Product images, colors and descriptions are for illustration purposes only and may vary slightly from the actual product.
3. Prices
All prices are given in Euros (€) and include the statutory value added tax, where applicable.
HerCurve reserves the right to change prices at any time. The price displayed at the time of the order always applies to the customer.
4. Order
After successful completion of the order, the customer receives a confirmation e-mail.
HerCurve reserves the right to refuse or cancel orders if there is a payment problem or a suspicion of fraud.
5. Shipping and Delivery
Express Shipping
Estimated delivery time: 3 to 5 business days.
Free Standard Shipping
Estimated delivery time: 5 to 9 business days.
The stated delivery times are non-binding estimates.
HerCurve is not liable for delivery delays caused by external circumstances, in particular by:
- Shipping service providers
- Weather conditions
- Strikes
- Customs clearance
- Force majeure
6. Returns and Refunds
Customers have the right to request a return within 14 days of receiving the goods.
You can find the full terms and conditions in our return and refund policy.
7. Liability
HerCurve is not liable for indirect damage, consequential damage or losses resulting from the use of the products.
The customer is responsible for the proper use of the products.
The statutory warranty rights remain unaffected.
8. Customer Service
For questions, concerns or complaints, please contact us at:
Our customer service is available Monday to Saturday between 09:00 and 19:30.
Status: June 2026